Terms and Conditions
These are the terms and conditions on which we supply goods to you.
Orders to Youngerfan.com must be submitted by the following method: via our website www.youngerfan.com.
Please ensure that you read these terms and conditions carefully, and check that the details on the Order and in these terms and conditions are complete and accurate, before you sign and/or submit your Order. If you think that there is a mistake, please contact us to discuss. We will confirm any changes in writing to avoid any confusion between you and us.
When you sign and/or submit your Order to us, this does not mean we have accepted your Order for goods. These terms and conditions will become binding on you and us when we issue you with a written acceptance of an Order, at which point a contract will come into existence between you and us.
If you need to make any changes to a custom-made Order, your prescription, or your Order details, you must notify us within 24 hours of the Order being placed. If changes are made after this time a charge may apply.
Limitations of Supply of Goods
Unfortunately, despite our best efforts, we cannot always guarantee the availability of goods as set out on our site. If the goods you have ordered are NOT available, we will inform you by e-mail as soon as possible, we will NOT process your Order in that case. If you have already paid for the goods, we will refund you the full amount as soon as we can.
Please note that timescales for delivery and delivery charges will vary depending on the availability of the goods and your address. We will contact you with an estimated delivery date and you will be notified when the goods have been dispatched. Delivery of an Order shall be completed when we deliver the goods to the address you provided. If no one is available at your address to receive the item(s), we will leave you a note that the goods have been returned to our premises, in which case, please contact us to re-arrange delivery. The goods will be your responsibility from the completion of delivery. You own the goods once we have received your payment in full.
Returns and Refunds
We offer a 30-day warranty from the date you receive the goods. If for some reason you are not completely satisfied with your goods or you made a mistake in your order, you may simply return them in their original, merchantable condition, in the original packaging for:
- A one time use only-100% store credit (excluding the shipping fee, which is not refundable)
- Or a one-time exchange at no cost. (Product exchange of equal or lesser value; Youngerfan.com will not refund the difference if the exchange pair is of less value than the item returned; excluding the shipping fee)
- Or 50% refund of the production cost (excluding the shipping fee) to your Paypal that you used on the order, please see our Return Policy for more information.
You have the right to cancel the contract at any time until seven working days after the date of delivery of the goods. Any custom-made items (prescription lenses) must be cancelled within 24 hours of the Order being placed. We cannot cancel the order if the product is already shipped out.
You consent to use and receipt of electronic communications and records related to Younger Fan (which communications and records may include, without limitation, notices related to Younger Fan requiring your attention, agreements and policies, and transaction receipts or confirmations). You give us permission to provide these communications and records to you electronically instead of in paper form. You also consent to the use of electronic signatures by you and us, and such electronic signatures will be deemed to satisfy any requirement under applicable law that an agreement, or that your signature to the agreement, be in writing.